Testimonials From The Customers Of Stanley Martin Custom Homes
Here are some testimonials from our customers that have built their dream home from Stanley Martin Custom Homes.
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“Building a custom home can be like a root canal: no matter what, the process is going to be painful. Stanley Martin is the nitrous oxide: they transform an experience that’s inherently anxiety provoking and difficult and painful into one that’s pretty much pleasant. I credit that to their amazing staff: Everyone was competent, patient and at every turn, demonstrably willing to move heaven and earth to satisfy.” Falls Church resident, October 2019
“We were extremely impressed with Stanley Martin Custom Homes. We shopped around for the right execution – the best combination of price, design, speed and customer service. After getting quotes from a number of builders on their stock plans and also on our own custom plans, we were amazed at how much cheaper Stanley Martin could build their stock plans. While we didn’t end up building our own custom designed home, we were able to make enough modifications to one of their stock house plans to get a house we really loved, and without busting our budget. The process with Stanley Martin can move really fast if you know what you want and manage your responsibilities in a timely fashion. Stanley Martin started building our home months after, yet finished months before several comparable new homes that were being built by competitive builders in our our neighborhood. They seem to really have their subcontractors dialed-in. They are really very thoughtful about the customer experience as well, you can tell it’s been cultivated over decades in the business. I would recommend Stanley Martin Custom Homes to anyone looking to build a custom home in the DMV.” Alexandria resident, September 2019
“Having built multiple homes here in the Mid-Atlantic region, SMCH far and away exceeded all expectations. The two main differences: professional communication (documents, emails, calls, texts, outlined processes), and quality management (experience, materials pipeline, trades over-site, built process, problem resolution, upgrade/change order process and implementation). Pricing is more than competitive, quality materials; friendly, well-qualified staff at every step (land purchase, design, build, warranty management). If you don’t consider them as one of your options, you’re making a mistake!” Manassas resident, January 2019
“We were so pleased with SMCH willingness to work with us on the green home choice certification and deconstruction process and appreciate their work to go outside standard products to give us eco-friendly selection options.” Arlington resident, July 2018
“We are most satisfied with our general contractor. He was extremely knowledgeable, patient, and made time for us. These are just the qualities that stood out.” –Vienna resident, August 2017
“The consistent professionalism of the team – from Michael designing, Allie in the office, Laura in Selections and Tim’s outstanding customer service all thru construction. We have worked with dozens of construction firms and hundreds of personnel in our professional lives – your team is among the most talented we have seen. Our project saw a few curveballs but, the team responded supportively and professionally at every turn.” — Falls Church resident, July 2017
“The overall build quality, value of the product, and efficiency of the process makes (Stanley Martin Custom Homes) stand out over its competitors. This is our second Stanley Martin custom home and we have seen strong improvement in the overall design/build process over the past 5 years.” — Falls Church resident, January 2017
“My wife and I owned a lot in Loudoun County and decided that we would build a home on the lot. This was the easy part and very soon we realized the sheer challenge we were faced with in bringing together all the pieces that go into building a home…from the permit process through coordinating with all the trades that are involved. Fortunately for us, we discovered Stanley Martin Custom Homes (SMCH). SMCH managed the entire building process guiding us at each step, while still ensuring that the final decision was always ours. SMCH brought to bear their wide experience working with various trades, always ensuring that we got the best in each trade to work on our home. All the folks at SMCH that we interacted with including their management, design studio and construction staff were extremely knowledgeable and a pleasure to work with. The final result – our new home – speaks for itself and we are very pleased with how our home has turned out. Thank you SMCH!” — Ashburn resident, February 2016
“We were very happy overall with the design process working with Michael. No problem was insurmountable, and we were highly satisfied with the final design. When Craig came on board and the house project got started, we were very impressed with how smoothly things went, how any issues were overcome professionally, and how well our expectations were managed throughout. We felt Craig went above and beyond for us, to make sure our home was just how we wanted it up to the very end, and after, and we are sincerely grateful for this.” — Arlington resident, July 2015
“We are truly delighted with our new home. Everyone that we have interacted with at (Stanley Martin Custom Homes) has been extraordinary. Michael Schnitzer was more than patient with us through our two year process. Michael worked with us initially and respected the fact that we had to put our plans on hold for a year. When we returned, he remembered all of our goals and expectations. Laura Thatcher is the best design consultant anyone could every ask for. She was honest and quickly learned our style and preferences to provide valuable recommendations that have resulted in a beautiful home. As I mentioned above, The VP at SMCH was a blessing to us. He jumped right in and delivered a quality product 30 days early. Scott Clarke was also very instrumental in our project. Anytime there was an issue, he made himself available to ensure things were taken care of to our satisfaction. There is no way we could not mention the efforts of Allie, Jennifer, Caelan and Darlene. We hate to say that there work is behind the scenes. All of their support was instrumental to us being in our home today. Lastly, the very special touch of providing a house warming gift at closing was a great surprise. We truly appreciate the gift and it is a beautiful reminder that Stanley Martin Custom Homes was the right builder for the Newsome home. THANK YOU!” — Alexandria resident, September 2014
“I was very impressed and pleased with the incredible attention to detail provided from start to finish – from the initial design process through construction. I particularly was pleased with the construction manager and site manager. Both were incredibly knowledgable and professional, and they provided a personal touch to the process (considering, for example, the fact that a pressed concrete driveway would affect roller blades and bicycles). I particularly appreciated their straightforwardness and candor. I had complete trust in them. I also was very pleased with the attention given after settling. I was so happy that SMCH was there with answers and assistance when a few issues arose after I already had the keys. I went into this process very hesitant, having heard so many stories from friends in real estate, and left so happy with the process.” — Arlington resident, April 2010